PG&E admits billing errors, offers scanty refund

40 dollarsPG&E admits billing errors alleging a defect in their Smart Meters and states they will offer full refunds, averaging $40 to approximately 1600 customers.

PG&E states, “We take this issue very seriously and will do the right thing for our customers. We are committed to accurate metering and billing and will contact our affected customers immediately and issue full refunds,” said Greg Kiraly, Vice President, SmartMeter™ Operations. ”

Anyone who has been overcharged might want to wait before they accept a $40 check from PG&E, as PG&E was ordered by the CPUC to refund  $1,400.00 in smart meter overcharges. CPUC smart meter refund

From the decision: “The metered usage reflected by complainants’ billing information for the period from November 18, 2009, through April 29, 2010, supports their contention that their billings tripled in amount after SM#1 was installed. The cause of the discrepancy has not been fully explained, but the weight of the evidence demonstrates that the increase was not caused by any actions of the complainants. Based upon the historical level of their billing, we will grant their request for a $1,400 adjustment.”

Updated on July 8, 2013

Call to Skip Smart Meters

All investor owned utilities in California have been ordered by the CPUC to provide a delay list. Call your utility to skip Smart Meters.

  • PG&E 877-743-7378
  • SCE 1-800-810-2369
  • SDG&E 1-800-411-7343
  • So Cal Gas 877-238-0090

You can counter their Smart Meter propaganda by insisting that you want to have the analog meter retained or restored at no cost!

3 PG&E Smart Meters Explode at Santa Rosa Mall

According to the incident report from the Santa Rosa Fire Department on April 7, firefighters found the electrical room at the Santa Rosa Mall “charged with smoke” and “upon investigation found 3 PG&E meters that had blown off the electrical panel causing damage to the interior wiring of the electrical panel. A fire was still smoldering..”

The cause of the fire is listed as equipment failure and arcing coming from the switchgear area, and transformer vault.

According to a Press Democrat article, Santa Rosa Battalion Chief Jack Piccinini described the scene as a “meltdown”.

EMF Safety Network has been informed that the electrical room was filled with Smart Meters, which have been reported to explode and catch fire in other areas, including Bakersfield, El Cerrito, Berkeley, Oregon, Virginia, Texas, Canada and New Zealand. Inspectors in Maine and Australia found thousands of homes were at risk for electrical hazards from Smart Meter installations.

PG&E has admitted Smart Meters have interfered with GFCI and AFCI’s, which are electrical devices designed to protect against fires and shocks.

“Smart Meters are dangerous and PG&E and the CPUC should act now to stop the installation” states Sandi Maurer, EMF Safety Network.

More info: Smart Meter Fires and Explosions

Fire forces Evacuation of downtown Santa Rosa Plaza

incident report 2011-0005703-000


Sandi Maurer
EMF Safety Network
www.emfsafetynetwork.org