In a recent Smart Meter Semi-Annual Report PG&E provides an overview of their current smart meter deployment status.
Highlights of this report include:
- By the end of 2011 PG&E had nearly 9 million electric and gas smart meters installed in California. (roughly 91% of its customers)
- There are 835,711 meters remaining that have not been replaced with smart meters.
- PG&E claims to have “pioneered” an opt out alternative for their customers.
- Customers protesting smart meters are principally concerned with the radio frequency (RF) smart meters emit.
- In April 2011 PG&E established an extended delay list that includes customers who: 1) refused PG&E’s attempts to install; 2) notified PG&E that they intended to remove their smart meter upon installation; 3) failed to provide PG&E with access to their residences (e.g. locked gate, unleashed dog), despite multiple attempts; 4) called PG&E to request the smart meter be removed; 5) removed their smart meter on their own.
- Roughly 175,000 customers were sent a certified letter informing them of the opt out program.
- 14,904 customers have asked to opt out of smart meters, and 6,730 have agreed to have a smart meter.
- 5,042,000 smart meters are “activated” which means the wireless data is transmitting and recording properly. [That leaves over 3.5 million smart meters NOT performing as intended]
- The PG&E smart meter program is expected to exceed the CPUC authorized cost cap of 2.206 million.
- 22,000 customers showed an interest in accessing their utility data online. [In the CPUC Decision that authorized smart meters the CPUC expected a 21% customer participation in monitoring utility use through the Home Area Network ]
- [Supposed] Benefits of “activated” smart meters totaled just under $2.00 per meter per month for electric and just over $1.00 for gas. [The benefits is mainly due to “meter-reading savings”, ie: jobs lost]
- In 2011, roughly 33,000 electric smart meters were removed due to suspected hardware failures, and approximately nearly 16,000 gas smart meters have failed. (see chart p.26)
- PG&E is also having problems with billing and data collection failure. They note thousands of meters where complete data was not retrieved. [Although they point out that an “accurate bill can be generated in most cases.”
[In all the PG&E documents I have read they always put the best case scenario on paper. I believe we are now starting to see an indication that millions of CA customers have footed the bill for a program doomed to fail, due to cost overruns, consumer revolt and disinterest, and poor equipment performance…and there’s no mention of the inevitable security problems, yet…]