PG&E threatens customer-install it or else!

Charles Pine, an Oakland resident did not want Smart Meters installed on the duplex he owns.  He was home when a PG&E worker showed up, without previous notice, to install them and Charles refused.  Although the PG&E worker did not install the meters that day, he threatened Charles, stating, “…Either we install it, or you find another energy company”.  [Ya right, PG&E is a monopoly in our area]   Many people have contacted the EMF Safety Network to complain about how PG&E has treated them when they call  about not wanting Smart Meters, but Charles Pine had a recorder in his pocket and he caught the workers statements on tape.  Check out the story and listen to the recording on Stop Smart Meters.

Smart Meter Opt-In Left Out

by Judy Vick, M.S., L.M.F.T.

There should have been a customer “opt-in” to the PG&E wireless smart meter program when it was originally proposed as a primarily wired program in 2006 for 1.7   billion ratepayer dollars.  Or perhaps when PG&E switched the smart meter program to wireless in 2009, when they came back to request an additional half billion dollars of ratepayer money.

A 2008 report by San Francisco Environment and the San Francisco Public Utilities Commission, cautioned that the plan to equip homes with so-called smart meters should be put off until the gadgets are proven to save money for ratepayers and be safe for the environment, echoing the criticism of reports across the country on smart meters, which said the meters’ savings don’t outweigh the costs.  The report recommended PG&E first employ a pilot program of 300,000 to 500,000 test homes.

But instead, PG&E rushed ahead and “deployed” mandatory installation of wireless smart meters for all customers, regardless of the fact that wireless smart meters are not mandated by the federal government and are not a requirement of a smart grid.

Author Orlean Koehle, a prominent Republican in northern California, researched the utility companies claim that they are following federal law by mandating these installations, but when she consulted a lawyer, she found that was not the case. “Upon reading the bill (2005 Energy Policy Act), it does not mandate utility companies to install smart meters in homes; they are only to offer them and install them upon customer request,” Koehle said as she read from the lawyer’s response.

Ratepayers have now paid billions of dollars for the wireless smart meter program, money they can ill afford in this economy. And they are paying in more ways than one, with their health and wellbeing, their property, safety, and security.

The number of California local governments that oppose the smart meter program are steadily growing—40 and counting.  Thirteen of these governments passed ordinances and local laws banning the meters.  You have to stop and ask yourself—why is there so much resistance across California and in other states and countries over a simple utility meter?

First, smart meters don’t save energy. People save energy.  The results promised by PG&E have never been demonstrated in any test or actual program done in the country.  Consumer organizations such as Public Citizen, The California Public Utilities Commission Division of Ratepayer Advocates, and the Consumer Law Center have refuted PG&E’s consumer benefit claims.  Public Citizen launched a national campaign to expose the faulty assumption that smart meters will save energy.  Instead, Public Citizen’s analysis of the program found that smart meter installations have thus far prioritized utility budget efficiency, profiting utility companies, not household budget efficiency.  “Pouring through utility dockets, utilities make it clear that the vast majority of projected savings from smart meters is from laying off utility workers—and not from consumers’ lowering their energy use and bills. Utilities highlight savings from remote disconnection—mainly for nonpayment. This raises serious consumer safety and health issues.”  For this, people are paying double and triple what they used to pay for energy.  And people and businesses who are unfortunate enough to not be able to avoid using energy at peak times, pay more for energy than those who do not. Residents of Bakersfield filed a class action lawsuit for excessive billing from wireless smart meters after they were installed.

Mark Toney, Executive Director of the Utility Reform Network (TURN), exposed the fact that utility companies’ critical peak pricing includes a 10 fold increase in cost for energy use during heat waves.  He noted that many people die every year from heat, more than other natural disasters.  How many more people will be at risk, not using energy during heat waves for fear of excessive energy bills?

Adding insult to injury, in addition to the program not delivering on promised benefits, electrical fires, appliance damage, and interference with existing household electrical systems have been reported from smart meter installations.  And a government report revealed that the smart meter system will be easy for hackers to remotely shut off power and cause widespread outages.  The security weaknesses could also allow hackers to snoop on customers and steal data.  A paper out of the University of Cambridge highlights privacy concerns from smart meters as well as security risks caused by linking home-area networks from smart meters.

But at the forefront of the heightened resistance to the wireless smart meter program, is the fact that people are getting sick.  There is regular testimony at the California Public Utility Commission from people who report injuries from wireless smart meters and are demanding an end to the smart meter program.  For every person testifying at the CPUC, there are many others writing the CPUC and their elected officials for help.  You can read personal account after personal account on emfsafetynetwork.org.  Many of these people have never been activists, but are getting involved to protect themselves, their families, and their communities. They are spending their personal time attending city council and county board meetings, walking neighborhoods, writing letters to their elected officials, going on local radio and television stations to try to stop this harmful program.  Those who are especially dedicated are physically blocking contractors from installing the wireless meters and devising ways to prohibit their analog meters from being removed from their property.  Meanwhile, PG&E airs radio spots promoting the benefits of the meters and continues installations at a rapid pace.

There are significant and unnecessary health problems from wireless smart meters identified by dozens of scientists. The microwave radiation (also referred to as electromagnetic radiation, emf, and radiofrequency radiation) emitted from the meters is harmful to health, causes DNA breakages and a myriad of symptoms. Our bodies are bio-electric, as measured by EKGs and EEGs. Interference from microwave radiation can alter the electrical activity which regulates the function of our hearts, brains and other organs. Heart rhythm disturbance, sleep disruption, and headache are some of the common symptoms.

Additionally, 3-5 % of the population is considered electrically hyper-sensitive and 30-35% of the population is moderately sensitive.  In Sweden, electrohypersensitivity (EHS) is an offically fully recognized functional impairment.  Electromagnetic radiation also interferes with sensitive medical equipment and medical implant devices.  8-10% of the population have medical implant devices, such as insulin pumps, cochlear implants and heart pacemakers.

The Seletun Scientific Statement (2011) recommends that global governments adopt new exposure guidelines for electromagnetic radiation—pointing to biological hazards and risks to the genetic code from unchecked proliferation of wireless technologies.  The recommendation is based on scientific studies reporting health impacts at much lower exposure levels.  Many researchers now believe the existing safety limits are inadequate to protect public health because they do not consider prolonged exposure to lower emission levels that are now widespread.

Other countries have recognized the problem of emf exposure from wireless technology and are returning to wired systems.  The European Environment Agency, an agency of the European Union that advises 32 countries on public policy, is calling for lowering public exposure to electromagnetic fields: “Waiting for high levels of proof before taking action to prevent well known risks can lead to very high health and economic costs, as it did with asbestos, leaded petrol and smoking.”

The California Department of Public Health (CDPH) recently acknowledged health effects from low level, “non-thermal (non-heating)” emf exposure: “CDPH suggests further review of the literature on non-thermal effects, which is complicated and controversial, but does not support a claim of no non-thermal health effects from radio frequency electromagnetic fields.”

Daniel Hirsch, Professor of Nuclear Policy at University of California, explains that the whole body cumulative radiation exposure from wireless smart meters is 100X more than cell phone exposure.  He adds that the wireless smart meter program deployment “is a large experiment on a very large population.”

The problem with the wireless smart meter individual opt-out, is that it does little in the real world to protect public health, unless most of us opt-out.  Wireless smart meters are mounted in close proximity to our every day lives, attached to our homes and businesses, and places where we spend a lot of our time.  Many people report their utility meter is mounted on the exterior side of their bedroom wall, and often in places easily accessed by children.  Wireless smart meters emit electromagnetic pulses for more than a mile in every direction, and the signals go through walls and our bodies.  If you choose to opt-out—but your neighbor doesn’t, you are still exposed.  If you opt-out but you live in a condo, and share a wall that mounts 15 smart meters for your condo neighbors, how can you protect yourself and your family?  If you opt-out, but live by a smart grid repeater station for your neighborhood, you can do little to reduce your exposure.  In addition, we are experiencing a growing accumulation of electromagnetic radiation in our environment from cell towers, wifi, cell phones, electronic equipment, etc.

The CPUC chose to exempt the wireless smart meter program from an environmental impact report, the type of review that is usually required of such a massive state-wide program.  So the burden of proof regarding harm has shifted to the consumer.  But it shouldn’t be.  The CPUC needs to take responsibility to protect consumers and our environment now, by calling for independent testing and evaluation of the wireless smart meter and the smart grid.  In the meantime, there should be a moratorium on any further installation of wireless smart meters from any utility company (smart meters are planned for water, gas and electric meters), until PG&E can prove the wireless meters are safe.  And we should demand evidentiary hearings on wireless smart meters

As it is proposed, the PG&E Opt-Out plan is a $270 up-front fee to opt out, a $14 monthly surcharge and a yet-to-be determined “exit fee” if you move.   The opt-out costs are prohibitive for many individuals and families, which is PG&E’s intention, to try to stop the widespread and growing opposition to the wireless smart meter program.

Enough.  Ratepayers should not be penalized for the failure of the smart meter program.  It is PG$E’s turn to pay.  PG&E should restore analog meters at no cost to customers.  Consider that PG&E has profited from customers who have paid twice and three times their regular energy bills since their wireless smart meters were installed, and from laying off meter readers.  Additionally, PG&E should be required to pay reparations to ratepayer-victims who suffered ill health, fires, explosions, damage to existing electronics and/or theft of personal information due to forced smart meter installation.

See EMF Safety Network protest filing.

PG&E just announced a compromise that will be filed with the California Public Utilities Commission 4/26/11.  It is an agreement to honor customers who do not already have a smart meter and request one not be installed, until the California Public Utilities Commission has clearly defined the final opt-out plan and has allowed you time to opt out.   You need to call PG&E at 1-866-743-0263 to request that PG&E not install a smart meter.  The CPUC could take 5 months or more to finalize an opt-out program.  After the opt-out program is in place, PG&E will contact you to determine whether you still want to opt-out, given the final opt-out plan.

Customers who still have an analog meter, should be able to keep it at no charge. There should be no additional monthly fees to have an analog meter. PG&E can estimate usage based on the prior year, or customers can self-read and report monthly by phone or email. A meter reader can check twice a year so that any underage or overage can be adjusted. Or, meter readers should keep their jobs and let them continue to read meters.

It took a long time to make the connection between cigarettes and lung cancer, with the tobacco industry obstructing the truth. We should not make the same mistake again.

This article originally appeared in the SLO Coast Journal

Judy Vick is the EMF Safety Network representative for San Luis Obispo County. She has a master of science degree in psychology from California Polytechnic State University, and has worked as a licensed psychotherapist in public service for 15 years. Since 2005, she has led community efforts to stop installation of cell tower projects planned for neighborhoods in San Luis Obispo County. She has trained with Wellstone Action and EMILY’s List on grassroots campaign strategies. As a delegate to the CA Democratic State Convention, she personally appealed to former President Bill Clinton on the public health hazards of electromagnetic radiation (EMF). Currently, as the EMF Safety Network Representative for San Luis Obispo County, she is leading the public education campaign on wireless smart meters. As a result, the San Luis Obispo County Board of Supervisors and the SLO County Health Commission voted unanimously to oppose the installation of smart meters in SLO County, until the public has viable opt out options.

PG&E admits billing errors, offers scanty refund

40 dollarsPG&E admits billing errors alleging a defect in their Smart Meters and states they will offer full refunds, averaging $40 to approximately 1600 customers.

PG&E states, “We take this issue very seriously and will do the right thing for our customers. We are committed to accurate metering and billing and will contact our affected customers immediately and issue full refunds,” said Greg Kiraly, Vice President, SmartMeter™ Operations. ”

Anyone who has been overcharged might want to wait before they accept a $40 check from PG&E, as PG&E was ordered by the CPUC to refund  $1,400.00 in smart meter overcharges. CPUC smart meter refund

From the decision: “The metered usage reflected by complainants’ billing information for the period from November 18, 2009, through April 29, 2010, supports their contention that their billings tripled in amount after SM#1 was installed. The cause of the discrepancy has not been fully explained, but the weight of the evidence demonstrates that the increase was not caused by any actions of the complainants. Based upon the historical level of their billing, we will grant their request for a $1,400 adjustment.”

Updated on July 8, 2013

Network files CPUC protest and requests new judge

April 25,2011. Today the  EMF Safety Network filed a CPUC protest to PG&E’s Smart Meter opt-out proposal. In addition Network is requesting reassignment of the Administrative Law Judge , Timothy Sullivan.  Sullivan was the judge who parroted PG&E’s unsubstantiated safety claims and proposed dismissing our original CPUC application.

From the Protest Conclusion:

“PG&E’s application is an inadequate solution to serious Smart Meter problems that the Commission and California utilities have failed to address.  It is wrong to require ratepayers to pay to escape from threats to their health and ensure safety in their own homes.  PG&E’s proposed charges will be an unfair burden and will harm ratepayers.

The Commission should first order a Smart Meter moratorium, then modify PG&E’s requested relief to provide ratepayers safe and reliable utility service at reasonable rates.  The Commission should schedule evidentiary hearings on contested issues.  Network intends to participate in the hearings. The Commission should order PG&E to allow ratepayers to keep their analog meters or restore analog meters at no additional cost.  Ratepayers should not have to bear the financial burden for the failure of the Smart Meter program.

Glasser: PG&E crossing the line on SmartMeters

Glasser: PG&E crossing the line on SmartMeters
Written by Howard Glasser
Wednesday, 13 April 2011
I’d be interested to know where a public utility company or state regulatory agency could be found guilty of breaching public trust, committing fraud, violating consumer rights and inappropriate and unethical conduct that falls short of the business standards most agencies and businesses are otherwise held to when it has deliberately manipulated and misled the print and broadcast media resulting in a misinformed general public.

No matter how sheltered the California Public Utilities Commission may be, does this excuse it from abiding by the law where its actions would otherwise be judged as criminal?

Here of some examples of Pacific Gas & Electric’s inexcusable transgressions where they have violated the public’s sacred trust:

1. Pointing media to the PG&E Web site which had stated that 39,000 SmartMeters had been installed in Lake County when at that point in time, only 2,500 meters had actually been installed.

2. Declaring a “delay installation” list that customers can be placed on through the PG&E SmartMeter phone line and then ignoring the list and not enforcing it when it comes to SmartMeter installations.

3. Leading the public to believe that an opt-out position would be considered or provided down the line for those customers who choose to opt-out while concurrently beefing up installations of SmartMeters so that by the time this provision was there, it would be moot since the entire deployment would be considered “mission accomplished.” That’s a shell game.

Regardless of the code that the CPUC cites as its operating guidelines, it’s clear that the CPUC is using its mandate as a shield to defend the commission against allegations that could hold water in court.

In matters where it can be shown that the public trust, health and welfare are disregarded and a state regulatory agency yields to industry’s demands while ignoring the people that it is chartered with protecting, I would think that the law provides recourse against such abuses of power.

No matter what the circumstances, the CPUC cannot hold itself above the law and where ethical and legal lines have been crossed, they should be held accountable to the people of California.

Howard Glasser lives in Kelseyville, Calif.
First printed in the Lake County News: Wed April 13

FCC’s Inadequate Response to Smart Meter Complaint

On November 4, 2010, I filed a complaint with the FCC, and yesterday received the following response.

You are receiving this email in response to your inquiry to the FCC.

Dear Ms. Maurer,

Thank you for contacting the Federal Communications Commission.

This letter is in response to your complaint, 10-C00258888, filed with the FCC.

PG&E’s SmartMeter program is part of a statewide effort driven by the California Public Utilities Commission (CPUC) to upgrade California’s energy infrastructure with automated metering technology. This technology will enable new programs that help California energy customers use less energy and save money.

The SmartMeter system uses programmable solid-state meter technology that provides two-way communication between the meter at your home or business and the utility, using secure wireless network technology records hourly meter reads and periodically transmits the reads via a dedicated radio frequency (RF) network back to PG&E.

Please reference PG&E’s web site concerning questions about potential health effects related to radio frequency (RF) emissions from the meters,http://www.pge.com/myhome/edusafety/systemworks/rf/.

The California Council on Science and Technology released a preliminary study entitled “Health Impacts of Radio Frequency from Smart Meters”. You may view this study at: http://www.ccst.us/publications/2011/2011smartA.pdf.

The Federal Communications Commission (FCC) has adopted Maximum Permissible Exposure (MPE) limits for radio transmitters of all types, including SmartMeters. The FCC standard provides a currently accepted factor of safety against known thermally induced health impacts of smart meters and other electronic devices in the same range of RF emissions. Exposure levels from smart meters are well below the thresholds for such effects.

There is no evidence that additional standards are needed to protect the public from smart meters.

For questions concerning this study, you may wish to contact the California Council on Science and Technology, 1130 K Street, Suite 280, Sacramento, California 95814. Phone: (916) 492 0996. E-mail: ccst@ccst.us

Thank you for your inquiry.

Brenda Althoff

Consumer Advocate and Mediation Specialist

Federal Communications Commission

Consumer and Governmental Affairs Bureau

Representative Number : TSR22

Complaint Sent:

“PG&E is deploying radio frequency radiation (RF) smart

meters throughout its service territory in California. PG&E

claims there are no health impacts and states they are safe

because they comply with FCC Safety Standards. PG&E has

not provided realistic RF specifications like the peak RF power

at one foot. We need accurate RF emissions information for

their Smart Meters.

“People are reporting health impacts from RF smart meters,

including sleep problems, headaches, anxiety, tinnitus, ear pain

and more. There are people who are EHS and immune

compromised and this is a huge threat to their homes and

health. See stories here:

http://emfsafetynetwork.org/?page_id=2292

“Since the FCC is the jurisdictional body that regulates RF

emissions we call on you to impose an immediate moratorium

on PG&E Smart Meters.”