PG&E admits billing errors, offers scanty refund

40 dollarsPG&E admits billing errors alleging a defect in their Smart Meters and states they will offer full refunds, averaging $40 to approximately 1600 customers.

PG&E states, “We take this issue very seriously and will do the right thing for our customers. We are committed to accurate metering and billing and will contact our affected customers immediately and issue full refunds,” said Greg Kiraly, Vice President, SmartMeter™ Operations. ”

Anyone who has been overcharged might want to wait before they accept a $40 check from PG&E, as PG&E was ordered by the CPUC to refund  $1,400.00 in smart meter overcharges. CPUC smart meter refund

From the decision: “The metered usage reflected by complainants’ billing information for the period from November 18, 2009, through April 29, 2010, supports their contention that their billings tripled in amount after SM#1 was installed. The cause of the discrepancy has not been fully explained, but the weight of the evidence demonstrates that the increase was not caused by any actions of the complainants. Based upon the historical level of their billing, we will grant their request for a $1,400 adjustment.”

Updated on July 8, 2013

Smart Meters-Shame on You Grandpa

by Howard Glasser

CPUC President Michael R. Peevey

Good Morning Mr. Peevey. George Orwell had you and the industry you purport to regulate beat by 62 years. His book Nineteen Eighty-Four was published in 1949. If you haven’t read it, you really should. If you read it in high school or college, you may want to pick it up and read it again. It told of the future you are creating for yourself and us, your wife, your children and their children. You are leaving behind a legacy of terror Mr. Peevey.

The decisions you’re making now are probably the most crucial decisions you’ve ever made when it comes to how they will affect the lives of not only this generation, but the lives of generations to come. Albert Einstein said “It has become appalling obvious that our technology has exceeded our humanity.” Such is the case here and I’d like you to take a hard look at that irrespective of the expectations of an industry to which you’ve become Godfather.

Besides being President of the CPUC, you’re a husband and father of three children and a grandfather and I’m sure that means a lot to you. I’m not prying but I am curious to learn a little about the man behind the desk.

I’m speaking to Michael Peevey the father and Grandpa. I’d like you to consider what kind of world you’re leaving behind for those you love. It’s hard to believe that in your heart of hearts given what you know and the facts that surround you, that you would commit your loved ones and the good people of California, indeed the fine people of this country to a faulted technology fraught with hazards.

According to medical reports such as the physician’s peer review of the California Council on Science and Technology on the health impacts of Smart Meters, these devices have been found to cause brain tumors, tinnitus, acoustic neuromas, childhood leukemia, neurodegenerative diseases, DNA damage and cognitive impairment. Smart Meter radiation slows motor skills, reduces learning ability, heats body tissue, lowers the immune system and does damage to the blood-brain barrier that prevents toxins from entering the brain. Even if only half of this were true, what kind of a Grandpa would protect an industry that shows such little regard for public health and safety?

At the CPUC meeting March 24th, PG&E and their attorneys took over 75 pages to say Show Me the Money. Oh they said it in legalize, the language of champions but let’s be completely honest Mr. Peevey. It’s about the money. Money is driving this; the agenda, this rollout, this rush to deploy. This skullduggery. It’s about money and greed and power.

Not green power but the power that’s wielded over a citizenry stripped of its rights and that you would see buried to meet deadlines and increase corporate profits while leaving us in the rubble of PG&E’s twisted machinations. It’s about how our money finds its way in to a utility company’s pockets which should come as no surprise to anyone because what isn’t about money these days whether it’s lobbying money or laundered money or campaign funding or pork barrels or bailouts? It is and always has been about the money.

It’s hard to believe that you would defend an industry that pretends to be green but is green only as in the color of money. Is there anything that you, the Smart Grid Industry, the CPUC and PG&E would NOT do for money Mr. Peevey?

Any good salesman or politician can tell you that if you want to sell something, give it a good name like Smart and make it the “green” thing to do.  Don’t get me wrong. I’m as environmentally conscious as the next one but the Smart Grid movement is not about going green or conserving energy or reducing greenhouse gas emissions or saving Polar Bears. It’s about raising rates, increasing profits and selling the data it collects. The utility companies aren’t doing this for your health or for the environment.

We hear a lot of talk these days about the need for transparency as if it’s so hard to see through what’s going on so I’ll just come right to the bottom line. Mr. Peevey this is your chance of a lifetime if you take it to be a real hero for your children and their children, for California and for America. You will either be remembered as the man who set fire to our freedom and watched it burn or who ran in to the burning building and carried us out.

Howard Glasser

Kelseyville CA

FILE A COMPLAINT WITH THE CPUC

FILE A COMPLAINT WITH GOVERNOR BROWN

Glasser: PG&E crossing the line on SmartMeters

Glasser: PG&E crossing the line on SmartMeters
Written by Howard Glasser
Wednesday, 13 April 2011
I’d be interested to know where a public utility company or state regulatory agency could be found guilty of breaching public trust, committing fraud, violating consumer rights and inappropriate and unethical conduct that falls short of the business standards most agencies and businesses are otherwise held to when it has deliberately manipulated and misled the print and broadcast media resulting in a misinformed general public.

No matter how sheltered the California Public Utilities Commission may be, does this excuse it from abiding by the law where its actions would otherwise be judged as criminal?

Here of some examples of Pacific Gas & Electric’s inexcusable transgressions where they have violated the public’s sacred trust:

1. Pointing media to the PG&E Web site which had stated that 39,000 SmartMeters had been installed in Lake County when at that point in time, only 2,500 meters had actually been installed.

2. Declaring a “delay installation” list that customers can be placed on through the PG&E SmartMeter phone line and then ignoring the list and not enforcing it when it comes to SmartMeter installations.

3. Leading the public to believe that an opt-out position would be considered or provided down the line for those customers who choose to opt-out while concurrently beefing up installations of SmartMeters so that by the time this provision was there, it would be moot since the entire deployment would be considered “mission accomplished.” That’s a shell game.

Regardless of the code that the CPUC cites as its operating guidelines, it’s clear that the CPUC is using its mandate as a shield to defend the commission against allegations that could hold water in court.

In matters where it can be shown that the public trust, health and welfare are disregarded and a state regulatory agency yields to industry’s demands while ignoring the people that it is chartered with protecting, I would think that the law provides recourse against such abuses of power.

No matter what the circumstances, the CPUC cannot hold itself above the law and where ethical and legal lines have been crossed, they should be held accountable to the people of California.

Howard Glasser lives in Kelseyville, Calif.
First printed in the Lake County News: Wed April 13 http://lakeconews.com/content/view/19220/927/

INVESTORS AND UTILITIES WARNED, SMART GRID MAY FAIL

International News details consumer health and privacy pushback

Recent news articles warn both the utility industry and investors over the consumer pushback against Smart Meters.

Posted Today in the “National”, an English-language news journal from the middle east-located in Abu Dhabi is a report titled, “ Health risks could switch off home energy meters

Excerpts from the article include: “Investors in this new sector should be aware that, despite its green-energy saving credentials, the smart-metering industry could become the focus of international concern regarding the levels of radiation generated by the new digital devices.”

The report suggests that the announced sale of Landis & Gyr, who make PG&E Smart Meters, coincided with the US Smart Meter protests where women opposing the meters over radiation concerns were arrested.

The article warns, “Should the US health and privacy fears continue to spread internationally, there could be global consequences.”
Another Smart Grid article posted on Smartmeter.com warns the industry, “A new study by Ovum warns that most ongoing efforts by utilities to gain early customer acceptance of smart meters have been inadequate. The report concludes that unless utilities do better jobs educating consumers about the long-term benefits of smart meters, it’s likely they will fall back on old power consumption habits and entire grid projects could ultimately fail.”